Refund policy

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused and in its original packaging. You'll also need the receipt, order number, or other proof of purchase.

To start a return, please contact us at talmurostore@gmail.com.

If your return is accepted, we will provide you with instructions on how and where to send your package. Please do not send items back without first contacting us and receiving return authorization. Unauthorized returns may not be accepted.

The return address will be provided after your return request has been reviewed and approved.

Return Shipping

For returns due to a change of mind, ordering the wrong item, or similar reasons not caused by us, the customer is responsible for return shipping costs.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible. If the issue is confirmed, we will work with you to provide an appropriate solution, which may include a replacement, refund, or return shipping at no additional cost to you.

Original shipping charges, if any, are non-refundable unless the return is due to an error on our part.

You can always contact us with any return questions at talmurostore@gmail.com.

Damages and Issues

Please inspect your order when it arrives and contact us as soon as possible if the item is defective, damaged, missing parts, or if you received the wrong item.

Please include your order number and, when possible, photos or videos showing the issue so we can review your request and resolve it as quickly as possible.

Exceptions / Non-Returnable Items

Final Sale items and gift cards are not eligible for return.

Please contact us at talmurostore@gmail.com if you have questions about whether a particular item is eligible for return.

Exchanges

Want a different size, color, or pattern instead of a refund? Just let us know when you contact us about your return — we're happy to exchange your item for another one in stock, subject to availability. If there's a price difference, we'll work it out with you directly.

Refunds

We will notify you after we have received and inspected your return and let you know whether your refund has been approved.

If approved, the refund will be issued automatically to your original payment method.

Please allow up to 10 business days for the refund to be processed. Your bank or credit card company may require additional time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at talmurostore@gmail.com.